PRIVACY POLICY – SNA SHOPPING MALL

At SNA Shopping Mall, we value the trust you place in us. That’s why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.

1. Collection of Personally Identifiable Information and other Information

When you use our Platform, we collect and store your information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth, and customized experience.

In general, you can browse the Platform without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional.

We may collect the following information:

• Registration Data: Name, email address, delivery address, and phone number.
• Identity Data: Profile picture, gender, and date of birth.
• Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
• Technical Data: IP address, login data, browser type, and location.

2. Use of Demographic / Profile Data / Your Information

We use your personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses.

We use your personal information to:

• Handle orders and deliver products.
• Process payments and communicate with you about orders.
• Enhance your shopping experience and resolve disputes.
• Detect and protect us against error, fraud, and other criminal activity.
• Inform you about online and offline offers, products, services, and updates.

3. Cookies

We use “cookies” on certain pages of the Platform to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. Cookies are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a “cookie.”

4. Sharing of Personal Information

We may share personal information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud, and other potentially illegal acts.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. We may also disclose personal information to law enforcement offices or others in the good faith belief that such disclosure is reasonably necessary to enforce our Terms or Privacy Policy.

5. Links to Other Sites

Our Platform may link to other websites that may collect personally identifiable information about you. SNA Shopping Mall is not responsible for the privacy practices or the content of those linked websites.

6. Security Precautions

We maintain reasonable physical, electronic, and procedural safeguards to protect your information. Whenever you access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to strict security guidelines, protecting it against unauthorized access.

7. Choice/Opt-Out

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.

8. Advertisements on SNA Shopping Mall

We use third-party advertising companies to serve ads when you visit our Platform. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

9. Your Consent

By using the Platform and/or by providing your information, you consent to the collection and use of the information you disclose on the Platform in accordance with this Privacy Policy.

10. Grievance Officer

As per the Information Technology Act, 2000 and applicable rules, the details of the Grievance Officer are as follows:

Name: SNA Shopping Mall
Address: D-57/58, First Floor, Uttam Nagar, Delhi – 110059
Phone: 783-490-7633
Email: sales@snashoppingmall.in
Working Hours: Monday to Saturday (11:00 AM to 6:00 PM)

11. Changes to this Privacy Policy

Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We will alert you to significant changes by posting the date our policy was last updated, or as required by law.

Disclaimer: This document is for informational purposes only and does not constitute legal advice. Please consult a legal professional to ensure compliance with applicable laws such as GDPR, CCPA, or the IT Act.